Terms of sale

Our options

Return trip or a pack of 4, 8 or 12 rides. Every trip includes 20 km; beyond that, €1.50 per kilometre.

Packs are prepaid, with no commitment, and valid for 30 days. Each time you travel, one ride is deducted from the pack. Each ride must be booked at least 48 hours in advance.

Booking

Booking required, at the latest 48 hours before pickup. We check that a partner driver is available and send you a summary of your trip. Your booking is confirmed after validation and payment of the ride or the pack.

If no driver is available, the ride is not confirmed.

Prices

Return trip: €60. Packs of 4, 8 and 12 rides: €119, €190 and €250.

Tolls and any other charges are extra. For a return trip, 30 minutes of waiting time are included. At a drop-off zone, any waiting time charged there is yours to pay when you keep the driver waiting.

Cancelling an option

This is our commitment: you can cancel your option within 14 calendar days of payment, as long as no ride has been used or booked.

After this period, no refund is possible, except in the cases provided for by law or if the cancellation comes from us.

Complaints

Write to us at idfcopilote@gmail.com or call us on +33 7 45 37 70 46.

Back to home