Privacy

This page explains what happens to the information you give us.

What we receive

What you write in the form (the option, the date, the time, the addresses, the number of passengers, your name, your phone, your email and your message), or what you send us on WhatsApp or by email.

Why

To organise your trip, send you its summary and manage your option.

Your phone is also used to confirm your ride by text message and to remind you of it the day before. Your email is used to send you your ride receipt, then to ask for your review on Google.

When your trip goes to an airport or a station, we may offer you by email to book your return trip. You can refuse it by ticking the box in the form, or later with the link in each of these emails.

Who reads it

We do, and so does the partner driver who provides your trip.

Our technical providers: Cloudflare, for hosting the site and the rides database, kept in the European Union; Brevo, for sending emails and text messages; IGN, the French national mapping agency, to calculate the distance of the trip from the two addresses only.

OpenRouteService (HeiGIT gGmbH, Heidelberg, Germany) provides a fallback for route calculation and receives only the two points of the journey.

If you write to us on WhatsApp, your messages also go through that service.

How long

The details of your booking are kept for three years after the ride, then deleted. Ride receipts, which are accounting records, are kept for ten years. If you have refused our return trip offers, we keep your email address for three years so that we respect that refusal.

Your rights

You can see, correct or delete your information, restrict its use, object to its use and get a copy of it. To do so, write to us at idfcopilote@gmail.com.

You can also contact the CNIL.

Cookies

This website sets no cookies and stores nothing in your browser. To understand how it is used, we count daily totals: the pages and page sections displayed, how far they are read, the time spent (in ranges), the type of device (phone or computer), where the visit comes from (an advert, a search engine, a social network or direct access), the packages viewed and chosen, the forms opened, the fields left blank, the requests sent, and the taps on Call or WhatsApp. These totals contain nothing about you: no cookie, no IP address, no identifier, nothing you type. They are only used to improve the website and are deleted after thirteen months.

To protect the booking form against automated submissions, the contact page uses Cloudflare Turnstile: when you book, Cloudflare receives technical information about your browser (IP address, browser type) to check that you are a person, without any advertising cookie. Cloudflare, Inc. is a US company; this data is used only for this check.

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